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CONTACT US

613-567-1235    |    Info@milospastry.ca

505 Industrial Avenue 

Ottawa, ON K1G 0Z1, Canada

Hours of Operation

 

Mon:                 Closed

​Tues - Sat:         9:00 a.m. - 6:00 p.m.

Sun:                   9:00 a.m. - 5:00 p.m.

Message received. We will get back to you within 48 hours.

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Order & Cancellation Policies

Order Notice and Capacity
For custom cake orders (fondant or buttercream), we require a minimum of two weeks' notice. For regular cake orders, we ask for two to four days' notice. As we book up quickly, we are unable to accept additional orders once our capacity is reached.

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Custom Cake Orders
We specialize in custom cakes and ask for at least two weeks' notice for these orders. This ensures we can dedicate the time and attention needed to bring your vision to life.

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Quote Requests
We do not provide quotes over the phone. Please email us or complete the form in the "Contact Us" section for inquiries.

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Cancellation Policy
Due to the intricate nature of cake and pastry artistry, any changes to your order must be made at least 5 days before the scheduled delivery date. Unfortunately, custom orders cannot be resold if canceled within 5 days of the delivery date, and full payment will be required.

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Refunds and Store Credit
Deposits and full payments will only be refunded as store credit.

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